swerte999 Privacy Policy

1 Introduction

swerte999 ("swerte999," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the swerte999 platform, accessible at swerte999.org. This Privacy Policy describes how swerte999 collects, uses, stores, shares, and protects your personal information when you access or use our website, games, and related services (collectively, the "Platform").

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It should be read together with our Terms & Conditions.

By registering an account or using the swerte999 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, swerte999 acts as the Personal Information Controller in respect of the personal data you provide when using the Platform.

swerte999 is responsible for determining the purposes and means of processing your personal data. Where swerte999 engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors and are bound by data processing agreements that require them to handle your data in accordance with applicable Philippine privacy law.

3 Data We Collect

swerte999 collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., SSS, UMID, passport, driver's license) collected during account registration and KYC verification.
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code).
• Financial Data: Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details), transaction history , deposit and withdrawal amounts, and balance history.
• Technical Data: IP address, browser type and version, device type, operating system, time zone, and cookie identifiers collected automatically when you access the Platform.
• Usage Data: Pages visited, games played, session duration, betting history, and interaction logs within the Platform.
• Communications Data: Records of your correspondence with swerte999 customer support, including chat transcripts, emails, and support ticket content.
• Verification Data: Photographs, selfies, or scanned copies of identity documents submitted for KYC or enhanced due diligence purposes.

swerte999 does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

4 How We Collect Data

swerte999 collects your personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you browse or use the Platform.
• Third-Party Sources: Identity verification data received from KYC service providers, fraud prevention agencies, and payment processors in connection with your account and transactions.
• Public Sources: Publicly available information used to verify your identity or assess compliance risk, such as government sanction lists or publicly accessible records.

5 How We Use Your Data

swerte999 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your swerte999 account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of swerte999 services.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering obligations under RA 9160 (as amended), PAGCOR licensing requirements, and the Data Privacy Act of 2012.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal conduct.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior and apply responsible gaming tools, including deposit limits, cooling-off periods, and self-exclusion, where appropriate.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates where you have provided consent. You may withdraw consent at any time by contacting support or updating your account preferences.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the swerte999 Platform.

6 Legal Basis for Processing

swerte999 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and swerte999 — specifically, to operate your account and deliver the services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR requirements, and tax obligations.
• Legitimate Interests: Processing is necessary for swerte999's legitimate interests in preventing fraud, ensuring platform security, and improving our services, provided those interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Data Sharing

swerte999 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• KYC and Identity Verification Providers: Third-party verification services engaged to confirm your identity and conduct due diligence checks.
• Game Software Providers: Licensed game developers and content providers whose games are available on the swerte999 Platform, to the extent necessary to deliver game services.
• Fraud Prevention and Security Services: Third-party providers engaged to detect and prevent fraud, money laundering, and other illegal activity.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities, where disclosure is required by law or regulatory obligation.
• Professional Advisers: Lawyers, auditors, and accountants engaged by swerte999 in connection with legal, compliance, or financial matters, subject to professional confidentiality obligations.

All third-party processors engaged by swerte999 are required to handle your personal data in accordance with applicable Philippine privacy law and are prohibited from using your data for any purpose other than those specified by swerte999.

8 International Transfers

In some cases, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international game software suppliers. Where such transfers occur, swerte999 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines.

By using the swerte999 Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the delivery of our services, subject to the safeguards described above.

9 Data Retention

swerte999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under Philippine law.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Retained for the period required by PAGCOR regulations and applicable AML law, typically five (5) years from the end of the business relationship.
• Support Communications: Retained for up to three (3) years from the date of the communication, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with swerte999's data disposal procedures.

10 Cookies & Tracking Technologies

swerte999 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, authentication, and security. These cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymized data about how users interact with the Platform, helping us identify areas for improvement. These are only set with your consent.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your explicit consent and may be withdrawn at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the swerte999 Platform.

11 Your Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by swerte999:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data swerte999 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the swerte999 support team. We will respond to all verified requests within a reasonable timeframe and in accordance with NPC guidelines.

12 Security Measures

swerte999 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the swerte999 Platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access.
• Incident response procedures to detect, contain, and notify affected parties of any personal data breach in accordance with NPC notification requirements.

While swerte999 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your swerte999 login credentials and for notifying us immediately of any suspected unauthorized access to your account.

13 Children's Privacy

The swerte999 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. swerte999 does not knowingly collect personal data from individuals under the age of 21.

If swerte999 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the swerte999 Platform, please contact our support team immediately.

14 Policy Updates

swerte999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the swerte999 Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your data.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by swerte999, please contact our Data Privacy team. We are available 24 hours a day, 7 days a week.

You may reach us by email at:

[email protected]

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information about your rights, visit the NPC's official resources.

For general support, visit our FAQ page. For responsible gaming assistance, visit our Responsible Gaming page.